Return and Refund Policy
REFUND POLICY FOR MARKETINGMAJESTY
This Refund Policy (the "Policy") governs the relationship between MarketingMajesty ("us", "we", "our") and the users ("you", "your", "user") of the digital marketing services offered through our website (the "Services").
Acceptance of the Refund Policy
By purchasing the Services on our website, you agree and accept the terms and conditions set forth in this Policy. If you do not agree with this Policy, please do not use our Services.
Refunds
General conditions
Below are the conditions under which MarketingMajesty will consider granting a refund:
The Services were not delivered as promised and a satisfactory solution could not be reached for both parties.
The user notifies MarketingMajesty of the issue within 7 calendar days following the date of purchase of the Services.
The user provides solid and verifiable evidence that the Services did not meet the promises.
Full refund
A full refund will be granted if:
a) The Services were not delivered within the agreed-upon timeframe in calendar days from the date of purchase.
b) The Services did not meet reasonable expectations, and it was demonstrated that MarketingMajesty did not take appropriate steps to remedy the situation.
Partial refund
A partial refund will be granted if:
a) The Services were partially or incompletely delivered, but it was demonstrated that MarketingMajesty made reasonable efforts to meet the user's requirements.
b) The user requests a refund after the Services have been partially delivered.
Refund process
To request a refund, the user must send an email to our support team at info@market-majesty.com with the following details:
a) Reason for the refund request.
b) Evidence supporting the refund request.
c) Date of purchase and transaction details.
We reserve the right to verify the information provided and to request additional information if necessary. Refunds will be processed within 15 business days following the approval of the refund request.
Changes to the Refund Policy
We reserve the right to modify this Policy at any time and without prior notice. It is the user's responsibility to periodically review this Policy to stay informed of any changes.
Contact
If you have any questions or concerns about this Policy, please contact us at info@market-majesty.com o +1 8 888 648 652.